User-Centered E-governance in Shanghai: Evaluation & Recommendation
نویسندگان
چکیده
The development of e-Government in China could be traced back from 1980s1. In the metropolis like Beijing, Shanghai and Shenzhen, the e-Government systems has already been upgraded to the last stage, Stage 3: Enabling Constituents, according to the roadmap to effective e-Government2. In other words, the systems and websites in these cities are supposed to deal with most administrative work online, however, 75% of e-services users, according to my survey, don’t agree that e-Government has increased the governmental efficiency.
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